Regulation 7 requirements related to Registered Manager

This is important because many businesses I work with is a  Private ltd company and therefore require to have a Registered Manager in post. If you’re an individual or a partnership the rules are different. 

This is because providers who comply with the regulations should have a registered manager who:

Is of good character.

Is able to properly perform tasks that are intrinsic to their role.

Has the necessary qualifications, competence, skills and experience to manage the regulated activity.

CQC expects providers to have a robust recruitment process which is Values-based to ensure they have a suitable RM who understands the complex role.   

  The registered manager should be appropriately skilled with the qualification(s), knowledge and experience and demonstrate the competency required to manage the regulated activity.

The registered manager should demonstrate that they have appropriate knowledge of applicable legislation including the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3), relevant best practice and guidance and understand the consequences of failing to take action on set requirements.

The provider must have appropriate processes for assessing and checking that the individual holds the required qualifications and has the competence, skills and experience required to undertake the role. These processes must be followed in all cases and relevant records kept.

The provider must have processes for considering the person’s physical and mental health in line with the requirements of the role.

All reasonable steps must be made to make adjustments for registered managers to enable them to carry out their role. These must be in line with requirements to make reasonable adjustments for employees under the Equality Act 2010


In essence, you need to know that the person undertaking the role understands their duties and is competent.   I have certainly found in some case managers who had been with a provider for many years before the CQC was created  Many find it hard to adjust to the CQC regimen and either leave or are asked to resign because they are not a Fit Person. I have also seen managers step up to the plate and be prepared to learn.   


The Registered Manager has to ensure that the organisation is CQC compliant, Make sure all Governance and Quality assurance measures are in place. They will need to have a robust recruitment process in place.   Must have an audit schedule. Training matrix.  Know how to review and analyze incidents. They will need to be aware of infection control at level 3 at a minimum

Registered Manager has to have excellent Leadership skills.  They need to be a person in authority.

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